SHIPMENT
All orders are shipped in 1-2 workingdays.
We are not liable for delays in execution / shipping or for non-execution of our commitments due to events beyond our normal control.
These events cannot give rise to cancellation of the purchase or payment of compensation in favor of the buyer.
In case we cannot make the delivery, the sums paid will be refunded to the buyer without interest or any other form of compensation.
The prices stated on the website do not include delivery costs. This cost is stated separately in the ordering process.
Incorrect delivery addresses are the responsibility of the buyer. Any additional costs as a result of this are at the expense of the buyer.
RETURN & REFUND
RETURNS:
In the context of distance selling to consumers that fall under the scope of the law of 06/04/2010, the consumer gives the right to order without penalty and giving reasons within 14 calendar days from the day following delivery. seeing his purchase.
The item must be unused and in its original packaging.
Your return contains a proof of purchase. Send us an email (welcome@theartist.be) with your question.
You will receive more information to return all or part of your purchase.
Cash on delivery returns are not accepted.
Shipping costs of the return are at your expense.
REFUND:
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Upon receipt your package will be inspected and we will inform you of the status of your refund.
If your return is accepted, you will receive the purchase amount (with the exception of the paid shipping costs on your order) on your bank account within 30 days